To compete in the digital world, IT leaders must take a new approach to IT automation: digital business automation. Working to bridge from existing IT infrastructure to the digital-first technologies of today, while maintaining security and enabling speed and agility, IT needs to balance diverse infrastructure, disparate data, and accelerated applications. Digital business automation provides the adaptive tools and technology to help IT and the business continue to grow revenue, secure competitive advantage, and ensure operational excellence. To learn more, visit bmc.com/it-solutions/digital-business-automation.html.

Keywords: Digital Business Automation, Control-M, IT Automation, Workload Automation, Automation

About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to fast track digital business from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.

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Why is automation your secret weapon of 2015?
Okay, so what I want to do is talk about why automation gives you a huge advantage in your business. When you set up your business, the whole dream was to get more free time, freed into work, when you want, and more money. Your plan was to get some customers coming into your business, have a happy staff, happy customers, and then your profits, you're a happy owner, so that's your plan.
The reality is that it doesn't always happen that way. You don't necessarily get enough customers, staff find they're overworked, and they can't do everything you need to happen. Customers then fall through the gaps and the business doesn't work as you want to. Over time, this leaves you feeling a bit trapped.
The question is, you had your dream, but is your business set up and ready to grow? Things you want to look at is when you're thinking about setting up your business ready to grow is you want to think about what you're selling and how it happens. You want to think about what your ideal highest-value customer would buy from you, so product A, service A, service B, and you want to think about what subscription plan you wanted to join. You want to make sure you've got high-value items, which you can sell, and a subscription plan, because this helps make your cash flow much better.
You want to think about how much they spend with you in the first 30 days and how much they spend in the first month with you. You can see all of these elements help you understand about getting the most profitable customers in. Then you want to think about your sales process and think about currently who takes the inquiries and communicates with them and invites them in for a consultation, who then follows up with them to make sure they're followed up. What happens to all the inquiries that never came for a consultation, what happens when a plan is presented to somebody but they don't go ahead straight away. All of these areas are places where gaps can occur and customers fall through, and that means you don't get sales.
What you want to look at is how many customers' tasks are forgotten and missed, and if they are, who picks up the pieces, who's the unseen person working like crazy. Is it you? Are you the one in all these boxes? Are you investing money, you doing marketing, you investing time, energy, you answering potential customers, you trying to serve the customers? If you do all this, you're going to get tired and the reality of it is that a lot of these things don't happen because then waste occurs.
What you want to make sure is you've got this framework in place. I wish someone had showed me this when I first started my business because it makes things really, really simple. You invest money and you invest time energy into your marketing, which will generate a new potential customer. Once that customer buys from you, you want to make sure that they have a really good experience that they purchased but then these are two hidden things you need to make sure are happening.
You need to have a process to make sure that once they bought from you, they rebuy from you, and they keep rebuying from you, and [inaudible 00:02:44] third process to make sure that once they bought from you, they're also referring new people to you. If you got this happening with new customers appearing and you got your customers being looked after all the time and new customers being referred in, you're going to have everything you want to grow your business.
Really, you basically need to think in terms of processes. You need six processes. A process to generate targeted new potential customers is going to be online advertising, offline advertising, different things like this. You want a process to capture their contact details and build relationship over time. This is where marketing automation comes in by making sure you can collect the contact details on the website in exchange for a free guide or something like this. You want to then have a process to convert the interest into sales, so you want to make sure that when you're in contact with these people via email or phone or whatever you want to do, you do that sequentially and then you then got a process to follow up with them to make sure that they finally buy from you.

Host
Tabitha Muthoni
Guest:
Siddique Harunany: CEO, Genius business systems

How I went from Side Hustle to Business Automation

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In this video, Alex talks about different software that can help you get things done for your business. He explains how we use these tools and provides insights on how to make effective use of software in a business. In this video, you will learn about several tools for three fundamental parts of a business: sales, production, and personal productivity. Similarly, different tools are mentioned to cover areas such as financial management, project management and establishing better communication with clients and workers.

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How To Automate Your Business To Work Less and Make More

Automating your business is NOT the same as "putting your business on autopilot" BUT, by using marketing automation and organizing my business correctly we were able to grow fast and identify what parts of the business could benefit from marketing automation.

During this training you’re going to learn:

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4. The exact blueprint we followed to launch a new offer in Feb 2017 and hit our first 6-figure month in Dec 2017.

5. How this shift allowed us to help our clients even better WITHOUT working more hours.

We'll be covering all this and more on

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Watch this video for 4 great examples of marketing automation for small business.

Examples Discussed in Video:
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Today, we’re giving you the four basic tips for small business automation: embrace technology, track time spent on tasks, reduce the number of processes and secure employee buy-in.

Tip 1: If you’re feeling the weight of daily tasks slowing you down, it’s well past time to invest money in small business technology and software. Otherwise, you’re trying to save money by losing productivity and that equation never works in your favor. Also, ensure that you invest time on the front end to set up your automation tools properly, this will ensure long-term success for the entire team.

Tip 2: Set up a time-tracking system for a day (or a week or a month) to learn how much time is being spent on everyday tasks from mundane to critical. Examine the time-tracking data to learn which tasks should be automated immediately and which ones can wait for a later date. There are going to be lots of automation options that can improve your business, this type of planning gives you a clear priority list to start from.

Tip 3: If you’ve been running your small business for a while, it’s time for some aggressive housecleaning on your existing marketing, logistics, sales and customer services processes. Take two weeks to a month and make it an absolute priority, reviewing everything until you’ve gone top to bottom. Schedule time with each team and walk step-by-step with them through their processes. It’s a near mathematical certainty that not only will you find processes that can be optimized, but many that should be discarded all together.

Tip 4: Help your team to understand not only how automation works, but how and why it will make everyone’s jobs easier and more effective. It’s very natural for team members to take the implementation of a new system as a sign they’re falling short somewhere. You no doubt have a great team, so take the time to guide them through not only the functions of the automation, but the ways in which the entire team will benefit. Give them confidence that they’re being given a tool, not a replacement. Make certain to bring the staff along for the automation ride, step-by-step.

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What is Business Process Automation? Why is it important? Is it true that BPA tools are only affordable for large enterprises? What benefits does business automation have to offer? And how to get the most out of automation for your everyday processes?

Timecodes:
0:00 - Introduction
0:37 - BPA benefits
1:03 - BPA tips
2:20 - BPA myths
3:34 - In a nutshell

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https://youtu.be/ldjXOjZMp9k

In this video, I have talked about automation tech stack for the beginners.

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Google IT Support Professional Certificate
Course 5 - IT Automation, Module 1 - Intro to Automation

To get certificate subscribe at: https://www.coursera.org/speci....alizations/google-it
=================
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=================
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This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place.
If you’re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google.

Course 5 IT Automation

About the Course

This course is designed to give you an introduction to concepts related to the automatic management of infrastructure in the IT industry. Using tools like scripting languages, version control, configuration management systems, and monitoring solutions, this course will give you an introduction to automation in IT. It will have an emphasis on creating automation that’s both scalable and manageable. By the end of this course, you’ll be able to: - cite the fundamentals of programming using the Ruby language. - create basic automation scripts to perform system administration tasks. - use regular expressions to extract meaning from raw text. - manage code by using the version control system, Git. - develop and understand the benefits of tests for the scripts and automation they create. - deploy software using the Chef configuration management software and understand the principles of configuration management in the IT context. - track the health of technology systems through monitoring and become familiar with common monitoring concepts and practices Before taking this course, it's advised (but not required) that you complete the earlier courses in this program. It’s helpful to be familiar with the following concepts: - installation of software on a computer platform - basic computer network terminology and concepts - common system administrator tasks and responsibilities This course has been designed to be completed completely in-browser. You don’t have to install any software on your computer.

Module 1 - Intro to Automation

Welcome to the Automation course of the IT Support Professional Certificate! In the first module of this course, we will cover the basics of what "automation" is and why it's beneficial to IT Support Specialists. We will also learn about a scripting language called Ruby. If you've never programmed or written any code before, don't worry! This module will introduce you to everything you need to know to get started. By the end of this module, you will have written several Ruby scripts and gain a better understanding about how programming works in general.
Learning Objectives
• Explain automation and its benefits for IT infrastructure.
• Create Ruby scripts using variables.
• Create Ruby scripts using loops.
• Create Ruby scripts using methods.